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The value of video

Matt Byrom - Monday, June 13, 2011

Businesses can find value in publishing videos addressing questions that may regularly come into their customer support centres. A well produced customer support video could answer questions that keep customers from calling into customer support lines, cutting the expense of dealing with customers after the sale while retaining an image for providing superior customer support. What a lot of production companies miss though is the creative idea! Click here to read more

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